Yes. Tap Cancel on your trip screen. A small cancellation fee may apply once a driver has accepted your ride. If your driver is not moving towards you, open a ticket and tell us.

After a driver accepts, you get a 4-digit PIN. Give it to the driver when you meet. Only start the trip with the driver who asks for it. It makes sure you get into the right vehicle.

On your trip screen, tap Share my trip and send the link on WhatsApp or SMS. The person can follow your trip live without an account. Tap Stop sharing at any time.

Choose ZiSend, fill in the parcel and receiver details, and request. Give the driver your pickup PIN at collection. Send the receiver the tracking link and delivery code. The driver completes the delivery only with the receiver's code and a delivery photo.

Open Profile, then Ride history, choose the ride, and tap "I lost something in this vehicle". You can also open a ticket here and link the ride.

Fares come from the distance of your route and the vehicle you chose. Open a ticket, choose "Payment or fare", and link the ride so we can check it.

Log out and log in again, then open Profile and choose Delete account. You cannot delete an account while a trip is in progress or while commission is owed.

You need to be verified, to have completed today's selfie check when you go online, and to have an active subscription or no overdue commission. If all of that is fine, open a ticket.